By Stephanie Prendergast
As the COVID-19 pandemic continues we are adjusting to the new normal here at PHRC. Our business has been significantly affected, with many of our offices being totally closed for weeks or months. We are slowly reopening carefully and in accordance with the CDC guidelines. We launched a digital health program for patients and are happy to report it’s going great! Like the majority of other small businesses, we are encountering turbulence in this unprecedented time. Outside of our clinical practice, Liz and I have been committed to education for the duration of our careers. Now that we have conquered digital healthcare, we are ready to roll out our new educational services!
A Little About Us: The PHRC Mission
Liz and I formed the Pelvic Health and Rehabilitation Center in 2006 in San Francisco. We started the company with a specific mission in mind, committing to improve the quality of life of our patients and the dynamic growth of our employees and students. We boldly tackle educating the community and medical professionals with our innovative and evidence-based practice. We compete by providing outstanding customer service and attracting, motivating, and retaining talented people.
Commitment to Education
Since the time we formed PHRC, we worked hard to help our patients achieve their goals, grow our business, and educate medical professionals about the role pelvic floor physical therapy plays in optimizing pelvic health. We also understood the struggles pelvic floor physical therapists encountered trying to get the training they needed to be effective clinicians. We developed the first continuing education course on Pudendal Neuralgia in 2007 and subsequently taught it over 40 times around the world. We launched a blog that has hundreds of thousands of readers per month. We lectured regularly at medical conferences and to physical therapists. In 2013, I had the honor of being the first physical therapist to be President of the International Pelvic Pain Society, In 2016 we published our first book, Pelvic Pain Explained, and in 2019 we developed a second continuing course, Advanced Management of Pelvic Pain Syndromes.
Business Growth and Clinical Excellence
In the clinic, we expanded, growing from one clinic in 2006 to nine clinics in 2020. Our expansion and growth meant employees were joining the team on a regular basis, and they needed training. We put our heads together and developed an in-depth training program with checks and measures to ensure that our staff was highly qualified to help people recover from pelvic floor disorders. The field of pelvic health is ever evolving. To stay on top of the latest evidence-based medicine we have weekly staff meetings that include journal club presentations, educational presentations, and robust clinical discussions. We prepare challenging cases to work with our staff on solving. We provide weekly one-on-one mentoring to all of our employees. A company our size with such a unique and talented team has created an environment of ongoing learning and support. We learn from each other everyday. We understand the majority of pelvic floor physical therapists are not afforded this luxury. We are going to change that, starting now.
Online One-on-One Mentoring
Over the years Liz and I have always had an ‘open door’ policy for our students and would answer questions via email or phone calls the best we could. Now we are opening ourselves up to online ‘office hours’, where people can sign up to meet with us directly. This time can be used however the person signing up wants to use it: clinical discussions, business discussions, life discussions. Whatever is on your mind, we’ve got you covered.
Online Continuing Education Courses
We are excited to take our Advanced Management of Pelvic Pain Syndromes online! Please sign up below if you are interested in more information and to stay on the registration distribution list.
Online Advanced Skills Assessments
Each quarter we prepare a complicated case to challenge and grow the clinical reasoning skills of our physical therapists. During this online session we provide students with a case prior to the meeting. We will then run through the case, establishing the appropriate subjective questions, what objective tests are warranted, developing an assessment, and troubleshooting treatment plan challenges.
For more information you can check out our IGTV video!
We can’t wait to see you online! Stay safe and know we will all get through this together.